huiman.shop – Quality goods, delivered with care.
🛒 Ordering & Payment
Q1: Do I need an account to place an order?
A: No, you can check out as a guest. However, creating an account allows you to track orders, save addresses, and receive special offers.
Q2: What payment methods do you accept?
A: We accept major credit and debit cards (Visa, MasterCard), PayPal, and other secure international payment options available at checkout.
Q3: Can I modify or cancel my order after placing it?
A: Orders can only be modified or canceled within 2 hours after placement. Please email us immediately at voxelyst@outlook.com with your order number.
🚚 Shipping & Delivery
Q4: Where do you ship from?
A: We ship directly from our warehouse in China, for fast and reliable delivery across Europe and beyond.
Q5: Which countries do you ship to?
A: We offer worldwide shipping. Delivery time and cost may vary depending on your location.
Q6: How long does delivery take?
A:
- International: 10–25 business days
Q7: How do I track my order?
A: Once your order has shipped, you will receive a tracking number by email. You can use it to check delivery status anytime.
🔄 Returns & Refunds
Q8: What is your return policy?
A: You can return unused items within 30 days of delivery. Items must be in original packaging and condition. For full terms, see our [Return Policy].
Q9: What if my item arrives damaged or incorrect?
A: Please contact us within 48 hours of delivery with photos and your order number. We will resolve the issue quickly.
📦 Other Questions
Q10: Do you offer bulk or wholesale discounts?
A: Yes, please email us at voxelyst@outlook.com with your request and product details.
📩 Still have questions?
We’re here to help!
📧 Email: voxelyst@outlook.com
📍 Address: UNIT D3, 11/F, LUK HOP INDUSTRIAL BUILDING, NO.8 LUK HOP STREET, SAN PO KONG, KOWLOON, HONG KONG
👤 Contact: Mr. Fu